Kreisverwaltung驻

Fast, efficient exchange and location-independent collaboration with 彩虹.

国家:德国
政府部门:
解决方案: 云通信, 彩虹

The district of Germersheim in south-east 德国y comprises two cities and six municipalities. Kreisverwaltung驻, 地区行政当局, offers a wide range of administrative services to the 130,000居民. It is spread over twelve locations and employs more than 600 staff.

彩虹 has helped us stay operational at all times. We were able to meet the urgent need for digital communications within a few days and support key workflows seamlessly so they function independently of staff presence on site.

Ralph Lehr，部门主管

Desafios

In early 2020, the demand for collaboration changed considerably. While work had mainly been done on site before the worldwide health crisis, suddenly fast and efficient exchanges were required by the many employees working from home. Easy integration with the installed Alcatel-Lucent OmniPCX® Enterprise Communication Server 是必需的, and the solution had to be compliant with the General Data Protection Regulation (GDPR) of the European Union.

Ação

The district administration chose 彩虹™ 阿尔卡特朗讯公司, a cloud platform that provides convenient cross-location communications and collaboration. ALE partner COM plan + service quickly and smoothly implemented 彩虹 and connected it to the communication server.

The pilot operation was quickly undertaken at the public health department, which was particularly dependent on smooth communication exchanges during the pandemic. One by one, all other departments were integrated into the new solution.

今天, almost all district administration employees use 彩虹, with more than half of them having access to the advanced 彩虹 Enterprise functionality. Even now as employees gradually return to the office and face-to-face meetings are possible once again, 彩虹 remains an important communications tool. The district administration and its employees have recognised the added value that fast, digital exchange offers and are likely to use 彩虹 even more intensively into the future.

Resultados

技术的好处

Fast, easy 彩虹 cloud platform implementation
Smooth connection to the OmniPCX Enterprise Communication Server
Setup of new users within minutes
完全符合GDPR

经济效益

Tiered pricing model offers maximum flexibility
他的父亲是一名律师，母亲是一名律师。
Minimum of IT resources required for installation, configuration and operation

用户体验的好处

Extensive 统一通信 (UC) features such as chat, 存在信息, 音频和视频通话, sharing of files and screen content
Audio and video conferences with up to 120 participants (with 彩虹 Enterprise)
直观的用户界面
Location-independent access for all staff, whether working on site, remotely or from home

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